The Senior Manager Facilities is responsible for the strategic oversight of all facilities operations at the head office, ensuring a safe, efficient, and well-maintained work environment. This role leads a multidisciplinary team managing building maintenance, security, housekeeping, fleet, travel, and administrative services. The ideal candidate will optimize resource utilization, implement cost-effective solutions, and ensure compliance with regulations while driving continuous improvement in facility services.

Strategic & Operational Management:

• Develop and implement facility policies, procedures, and preventive maintenance programs.
• Monitor energy consumption, sustainability initiatives, and cost optimization.
• Oversee building security (guards, surveillance, access control) and emergency preparedness.

Team & Vendor Management:

• Lead and mentor teams handling maintenance, housekeeping, fleet, front desk, and travel services.
• Manage vendor contracts for repairs, renovations, and facility upgrades.

Asset & Infrastructure Oversight:

• Maintain asset logs, ensuring uptime and timely repairs/replacements.
• Supervise fleet operations (R&M, driver management, fuel efficiency).

Administrative & Workplace Services:

• Ensure cleanliness, cafeteria services, and inventory management.
• Oversee travel bookings, courier services, and front desk operations.

Financial & Compliance:

• Prepare and manage the annual facilities budget.
• Approve utility payments, vendor invoices, and petty cash reconciliations.
• Conduct customer satisfaction surveys and implement improvements.

Technical Expertise:

• In-depth knowledge of building systems (HVAC, electrical, plumbing, security).
• Asset and fleet lifecycle management.
• Energy management and sustainability practices.

Leadership & Management:

• Proven ability to lead teams (housekeeping, maintenance, transport, security).
• Vendor and contract negotiation skills.

Compliance & Safety:

• Familiarity with health, safety, and environmental regulations.

Analytical & Financial:

• Budgeting, cost control, and procurement best practices.
• Proficiency in facility management software/tools.

Soft Skills:

• Problem-solving, stakeholder coordination, and customer service orientation.

Bachelor’s or Master’s degree in Facilities Management, Engineering, Business Administration, or a related field.

12+ years of experience in Facilities management or Administration