Operations Manager, PSMU

Operations Manager, PSMU

  March 22, 2021   

Operations Manager, PSMU

    March 22, 2021
    Head Office, Karachi
    Job Type
    Expected Travel


    The Operations Manager will be responsible for managing, implementing and improving core operations processes in coordination with regional teams and functional departments.

    • Operationalize new schools in coordination with region (construction progress, delivery of furniture and supplies, hiring, and training of new staff, enrollment drives)
    • Follow-up with region and area teams on work plans/ deliverables e.g. SVF, CRO, enrollment strategy, PRESET, monthly meetings, Aagahi, etc.
    • Monitor enrollment, attendance, and other performance indicators to coordinate efforts to improve KPIs. Ensure feedback from field is timely and consistently relayed to concerned stakeholders
    • Coordinate with HR dept. on hiring of principal, conduction of PRESET, staff attrition, ECD, appraisal payroll and other employee grievances
    • Coordinate with Supply Chain dept. on annual provision of supplies such as books, uniforms, stationary and furniture, lab equipment.
    • Coordinate with engineering on new buildings and repair renovation of existing infrastructure
    • Maintenance of SMS (class creation, school creation, user Ids, Schools Ageing, tablet repairs, turnaround on complaints, data entry, etc.)
    • Identifying potential problems and points of friction at field level, and work toward solutions
    • Respond to and resolve routine internal and external inquiries both outside and within the organization

    Required Skills

    • Strong MS Office skills particularly advanced Excel for data management
    • Effective communication skills; and ability to develop meaningful work relationships
    • Organized and responsive
    • Flexible and ready to get tasks done effectively, quickly, and affordably


    Masters or Graduate Degree


    Minimum of 3 years as operations coordinator/manager

    1. Personal Information
    2. Education & Training (Most Recent ONLY)
    3. Employment Record (Present or Last Job ONLY)
    in number of years
    name of employer
    in numbers only
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