Assistant Manager, Donor Engagement

Assistant Manager, Donor Engagement

  June 22, 2022   

Assistant Manager, Donor Engagement

June 22, 2022
Job Type
Resource Mobilization
Expected Travel
Low – Medium Frequency (10% - 20% Percent Travel involved)


The incumbent will be responsible for cultivating, stewarding and expanding the relationships between the organization and its local and Global Major donors, by providing an extraordinary service to donors including proper reporting to donors and appropriate recognition.

The incumbent will also be responsible for ensuring the implementation of Major Donor Journey in different units of TCF’s resource mobilization department.

The resource hired for this role would be expected to (but not limited to) the following expectations:

  • S(he) will be required to provide support to other relationship managers
  • The incumbent will be responsible for actively developing and managing excellent relationships with an agreed portfolio of donors.
  • (S)he will be responsible for undertaking timely administration required to capture knowledge of donors/prospects within relevant portfolios.
  • (S)he will be responsible for developing and implementing professionally written Donor engagement plans, which will engage, inform and nurture donors to contribute at an agreed level.
  • (S)he will be responsible for pro-actively developing relationships with the key stakeholders within TCF.
  • The incumbent will be responsible for coordinating visits to TCF operations where appropriate and agreed with the head of donor relations, to introduce individual donors to the work of TCF. This includes arranging/coordinating volunteer activities and community service programs for donors.
  • (S)he will be required to input into and work in accordance with the donor strategic and fundraising plan and existing donor practices, procedures and policies.
  • (S)he will be responsible for maintaining a thorough knowledge, and the funding priority, of projects available for funding by donors as well as all TCF products available.
  • S(he) will be required to provide support to other relationship managers

Required Skills

  • Proficiency in using Microsoft Word, Excel & PowerPoint
  • Good interpersonal skills
  • Good analytical ability
  • Good organizational skills
  • Excellent oral & written communication skills (English)
  • Strong with following up for relationship management (Volunteers & Donors)
  • Ability to work with peers and supervisors
  • Ability to manage different tasks together


Bachelors in humanities, Law, Business Management, Marketing or related fields from an Accredited University


0-2 years of total work experience; relevant work experience in customer relationship roles within service industries (e.g. Business Development, Sales, Account management, Donor Management, etc.)

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