Assistant Manager – Operations Management System

Assistant Manager – Operations Management System

  March 1, 2023   

Assistant Manager – Operations Management System

March 8, 2023
Karachi, Head Office
Job Type
Operations Management System
Expected Travel
Field of Interest


Design new modules of the App that will include:

  • Work closely with the relevant stakeholders to identify and analyze core business processes and workflows.
  • Gathering and processing data to identify process performance areas and presenting data it in a meaningful way.
  • Process understanding and flow mapping.
  • Documentation of processes and work flows
  • Testing of the processes
  • Conducting training sessions for the end users
  • Facilitating workshops with SME's (Subject Matter Experts)
  • Identify issues and risks.
  • Designing workflow and process strategies to improve business performance
  • Preparing Business Requirement Document (BRD).


  • Analysis of operational data in order to improve future processes and policies.
  • Identify performance indicators to work on projects related to process efficiencies.

Project Management:

  • Proactive monitoring and update on Key Milestones and Deliverables
  • Prepare progress reports of the assigned projects to update internal and external stakeholders.
  • Coordination with stakeholders

Required Skills

  • Critical thinking and Curiosity are essential to this role.
  • Excellent verbal and written communication skills
  • Proficient with MS Excel, MS Visio and understanding of Analysis tool such as Power BI will be preferred.
  • Quick learner and independent worker who is self-motivated to work for an organization like TCF
  • Should have a knack for process mapping and identifying and solving a problem in the process


Minimum Qualification Bachelors/Masters in relevant discipline.
Lean, Six Sigma, Design Thinking certification would be a plus


2-3 years of relevant experience in process mapping and data analysis.

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3. Employment Record (Present or Last Job ONLY)
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