Business Analyst

Business Analyst

  July 1, 2024   

Business Analyst

July 1, 2024
Job Type
Alumni Pathways
Field of Interest
Information Technology


The Business Analyst will play a key role in supporting Alumni Pathways leadership by driving the implementation of technology solutions that enhance our business processes, teams, programs, and alumni community. This position requires a technology expert capable of designing and implementing innovative solutions, proficient in business analysis, systems design, and project management.

Key Responsibilities:

  • Translate business requirements into technical designs, ensuring alignment between technology solutions and organizational goals.
  • Design and implement technology solutions to facilitate, improve, and streamline business processes, teams, programs, and alumni experiences.
  • Document requirements and design solutions for a comprehensive Alumni Relationship Management system that integrates all programs, services, and operations to enhance team outcomes and alumni experiences.
  • Provide technical support to team members as needed, troubleshooting issues, and ensuring smooth technology operations.
  • Assist in developing alumni-related interventions, such as forms and chatbots, to streamline communication channels and enhance alumni engagement.
  • Lead the use of technology for educational purposes, identifying and implementing apps, software, and tech processes that enhance learning outcomes.
  • Collaborate with stakeholders to streamline business processes and incorporate their information needs into technology systems.

Required Skills

  • Strong ability to conceptualize, document, design, and implement technology solutions
  • Familiarity with developing interventions and utilizing communication channels, such as forms and chatbots, to enhance engagement and streamline communication.
  • Effective collaboration and communication skills to interact with internal departments
  • Familiarity with platforms such as Moodle, FormStack, and CRM.


Bachelor's or Master's degree in a relevant discipline (e.g., Computer Science, Information Technology, Business Information Systems).


Minimum of 3-4 years of experience in a relevant role, preferably in technology management, systems implementation, or related fields.

1. Personal Information
in case a job requires to frequently travel
in numbers only
2. Education & Training (Most Recent ONLY)
3. Employment Record (Present or Last Job ONLY)
in number of years
name of employer
in numbers only
4. Upload CV
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Files accepted: pdf, doc, docx, jpg (less than 6 MB)

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