Description
Job Summary
The Senior Manager - Development serves as the principal operational support to the Head of Outreach- Emerging Markets and is responsible for leading the implementation of the organisation’s development, outreach and resource mobilisation strategy across the designated portfolio.
The role ensures the effective execution of fundraising initiatives, donor engagement, partnership development, volunteer management and market growth activities while maintaining alignment with the organisation’s strategic objectives. The Senior Manager deputizes for the Head of Department as required and provides leadership to ensure operational excellence across all assigned markets.
Key Responsibilities
Strategic Implementation and Market Development
- Lead the implementation of development strategies across assigned markets in alignment with organisational objectives.
- Translate strategic priorities into annual operational and market development plans.
- Coordinate development initiatives to ensure consistent execution across regional markets.
- Monitor progress against agreed strategic objectives and KPIs.
- Conduct market research and identify opportunities for fundraising growth, donor engagement and market expansion.
- Prepare strategic reports and recommendations
- Support the establishment and development of new markets under the supervision of the line manager.
Resource Mobilization and Donor Development
- Implement fundraising strategies across assigned markets.
- Develop and maintain donor, sponsor and partner pipelines.
- Coordinate donor acquisition, stewardship and retention programmes.
- Assist in preparing funding proposals, sponsorship packages and partnership presentations.
- Maintain donor engagement plans and CRM records.
- Monitor fundraising performance and recommend corrective actions where necessary.
- Work closely with volunteers and regional representatives to maximise fundraising opportunities.
Partnership and Stakeholder Management
- Build and maintain productive relationships with donors, community leaders, volunteers and strategic partners.
- Coordinate stakeholder engagement across assigned regions.
- Ensure timely follow-up of meetings, partnership opportunities and stakeholder commitments.
- Facilitate collaboration between internal teams and external stakeholders.
Events and Outreach Coordination
- Plan and coordinate fundraising events, networking sessions and awareness campaigns.
- Manage operational planning, logistics and event execution.
- Coordinate volunteer deployment and stakeholder participation.
- Monitor achievement of fundraising and engagement objectives.
- Prepare post-event reports and recommendations for continuous improvement.
Volunteer and Chapter Development
- Coordinate volunteer recruitment, induction and ongoing engagement.
- Support the development of volunteer-led chapters and leadership structures.
- Identify and mentor volunteer leaders and market champions.
- Monitor volunteer performance and engagement.
- Ensure effective communication with volunteers and regional representatives.
- Promote volunteer retention and capacity-building initiatives.
Performance Monitoring and Reporting
- Monitor fundraising, outreach and stakeholder engagement performance.
- Produce monthly, quarterly and annual management reports.
- Analyze trends and recommend improvement initiatives.
- Ensure accurate reporting of development activities and KPIs.
Operational Leadership
- Provide day-to-day operational leadership across the development portfolio.
- Coordinate cross-functional development initiatives.
- Prepare reports, presentations and briefing papers for senior management.
- Monitor implementation of approved action plans.
- Manage departmental workflows and ensure timely delivery of priorities.
Required Skills
- Fundraising and Resource Mobilization
- Business Development
- Donor and Stakeholder Management
- Strategic Planning and Execution
- Partnership Development
- Project Management
- Team Leadership
- CRM Management
- Market Development
- Data Analysis and Reporting
Education
• Bachelor's degree in Business Administration, Marketing, International Development, Management or a related discipline.
• A postgraduate qualification or relevant professional certification is desirable.
Experience
• 7–10 years' experience in fundraising, business development, donor relations or resource mobilization.
• Experience working across multiple countries or international markets.
• Proven experience in stakeholder management and partnership development.
• Experience leading operational delivery and managing development programmes.
• Experience supporting senior leadership in strategy implementation.
